AX ODYCY clinches Traveller Review Award within less than a year of reopening

In less than a year since its grand reopening, the 4-star AX ODYCY Hotel in Qawra is delighted to announce its triumph at the Traveller Review Awards 2024 run by Booking.com, the world’s leading online travel marketplace. The award recognises AX ODYCY for its outstanding hospitality, as reflected in the positive review scores from guests who have experienced the hotel’s contemporary facilities and exceptional service.

Now in their twelfth edition, The Traveller Review Awards are an annual appreciation programme that recognise hospitality operators who go above and beyond to create exceptional experiences for guests. The review score for the 2024 edition is derived from the average of all guest reviews published on Booking.com, across its website and app, between December 1, 2020, and November 30, 2023, further highlighting AX ODYCY’s remarkable achievement within 12 months of opening in May 2023.

Claire Zammit Xuereb, Director of Hospitality at AX Group, shares her gratitude, “At AX Hotels, we’ve received our fair share of industry awards and guest recognition over the past 40 years operating in the business, but this award holds special meaning. Early recognition like this underscores our team’s commitment to exceptional service and creating memorable guest experiences. When we reopened the newly refurbished hotel in May 2023, our aim was to offer something distinctive in Malta. We wanted to create a destination that embraces a diverse range of travellers, which offers unique journeys for each guest to find something special and tailored to their preferences. It’s immensely rewarding to see so many guests creating special memories with us. This award only fuels our determination to build on the high standards of hospitality we’ve set from the start.”

Following an extensive redevelopment and rebranding, AX ODYCY now boasts 600 guest rooms, catering to a broad range of travellers, from young families and business guests to those seeking more exclusive experiences. The destination features diverse facilities, including a panoramic lido, a rooftop pool deck, a fun-filled kids club, a water park, an indoor pool, and more. This array of offerings ensures a personalised experience for every guest, catering to various preferences and making AX ODYCY a versatile destination for all kinds of travellers, all year round.

Guests can also enjoy diverse culinary journeys at an exceptional line-up of food and beverage outlets. Among AX ODYCY’s restaurants are the Deck & Keel buffet restaurants, the award-winning Cheeky Monkey Gastropub, family-friendly Italian restaurant Trattoria Riccardo, the level 11 Mediterranean fusion restaurant Minoa, the adults-only level 10 Medusa Sky Bar, and much more.

Joseph Vella, General Manager of AX ODYCY, says: “It has been quite a journey since we embarked on the redevelopment of AX ODYCY, navigating through a pandemic and various other hurdles, but recognition such as this makes it all worth it. I would like to extend a heartfelt thank you to our talented team for pulling together to provide exceptional hospitality. And of course, my gratitude goes to our valued guests for their feedback and support. We promise to keep working hard to exceed your expectations.”