Continental Breakfast is served from 7:30 AM to 10:30 AM at our sister hotel Rosselli – AX Privilege, situated at 167, Merchants Street and located 40 metres away from AX The Saint John.
Whether you’re seeking assistance about room
General Questions
General
The Palace
The Victoria
Palazzo Capua
ODYCY
Sunny Coast
Rosselli
The Saint John
General Questions
Yes, excursions are available to various destinations in Malta and Gozo. Our front office has all the information and can assist you with the information and bookings.
- 300 Meters – 5 minutes walk to Sliema Centre and the sea front.
- 600 Meters – 10 minutes walk to the nearest Automated Teller Machine.
- 01.1 Kilometres – 17 minutes walk to the nearest diving school.
- 02.9 Kilometres – 10 minutes drive to the Casino in St. Julian’s.
- 05.1 Kilometres – 30 minutes drive to the Royal Malta Golf & Sports Club.
- 06.1 Kilometres – 15 minutes drive to Malta’s capital city, Valletta.
- 10.8 Kilometres – 30 minutes drive to Malta International Airport.
- 11.7 Kilometres – 30 minutes drive to the Mdina, the silent city.
- 19.3 Kilometres – 40 minutes drive to Malta’s large sandy beaches in the North.
The main transport services include taxi service or public transport. Taxi services can be arranged by our Guest Relations. For more information about public transport please visit: https://www.publictransport.com.mt/
The hotel offers conference space for groups of 20 persons to 380 persons. Contact the front desk for more information.
Check-in: 15:00hrs onwards
Check-out: 12:00hrs
Early check-in and late check-out is possible subject to availability on the day.
The hotel offers two services; normal service will be returned within 2-3 working days, whilst express service is delivered on the same day. Laundry is to be handed over to the front desk or housekeeping staff before 8am.
The hotel offers the facility of its own private car park against a daily charge. The car park is available 24 hours.
- 300 Meters – 5 minutes walk to Sliema Centre and the sea front
- 600 Meters – 10 minutes walk to the nearest Automated Teller Machine
- 01.1 Kilometres – 17 minutes walk to the nearest diving school
- 02.9 Kilometres – 10 minutes drive to the Casino in St. Julian’s
- 05.1 Kilometres – 30 minutes drive to the Royal Malta Golf & Sports Club
- 06.1 Kilometres – 15 minutes drive to Malta’s capital city, Valletta
- 10.8 Kilometres – 30 minutes drive to Malta International Airport
- 11.7 Kilometres – 30 minutes drive to the Mdina, the silent city
- 19.3 Kilometres – 40 minutes drive to Malta’s large sandy beaches in the North
Yes, experienced Baby-Sitters are available to take care of your little ones. (48 hour notice is required)
Car rental facilities are available from the Front Desk. The car hire company has a fleet of different models which are available to suit your particular needs and all are fully equipped. A valid driving licence from country of origin is required. Driving is on the left hand side!
A doctor is on call round the clock, however, a “Polyclinic” is in close proximity of the hotel and the general hospital is about 15 minutes away by car.
Yes excursions are available to various destinations in Malta & Gozo. Our Front Office Personnel have all the information and can assist you with the information and bookings.
From the Front Desk we can organise taxis through a reputable firm which has fixed charges.
Yes, our hotel is equipped with centralized air conditioning to ensure a comfortable environment for all our guests.
Absolutely. No matter the time, day or night, our reception is always open, and our staff is ready to assist you with any of your needs.
Yes, our dedicated housekeeping team ensures that each room is refreshed daily for your utmost comfort.
Yes, pool towels are available free of charge.
We accept American Express, Maestro, Visa and Master Card. On check in you will be requested to fill in your card details on the registration card as a means to allow access to guarantee (pre-authorisation) for direct payment and extras which might be charged to your account.
Yes! Stay connected during your stay at AX The Palace with our complimentary Wi-Fi.
Certainly. For more information, please feel free to reach out or contact the front desk at any time during your stay.
Check in is at 3:00PM and check out is at 12:00PM.
We know you might like to have either an early check in or a late check out, so get in touch with our Front Desk and they will make the required arrangements. Don’t forget, subject to availability and a nominal fee may apply.
We accept American Express, Maestro, Visa and Master Card. On your check in, you will be requested to fill in your card details to allow access and to guarantee pre-authorisation of the direct payment and of any extras you may wish for us to charge to your account.
Breakfast is served from 7:00am to 10:30am at The Copperfield’s Restaurant.
Dinner is served at The Copperfield’s Restaurant between 6:30pm and 9:30pm.
Both Breakfast and Dinner are served at the Buffet counter.
Not necessarily. Pool towels are available free of charge.
Yes, an underground car park facility is found on Levels -2, -3 and -4 against a daily charge. The car park is available 24 hours. Space is on a first-come, first-served basis.
Car rental facilities are available at the Front Desk. The car hire company has a fleet of different models which are all fully equipped. A valid driving licence from a country of origin is required and don’t forget, driving here is from the left hand side!
Front Desk organises taxis through a reputable firm that has its charges fixed.
Yes, experienced and caring Baby-Sitters are available, however, 48 hour notice is required.
A doctor is on call round the clock, however if needed, St James Hospital is just around the corner and Gzira Polyclinic is in close proximity of the hotel.
Yes, our Gift Boutique offers a variety of gifts, souvenirs, maps and postcards.
Simply place your order at the Front Office or pre-book through the Reservations Department and let us take care of it for you!
Yes, excursions are available to various destinations in Malta and Gozo. Our Front Office Personnel have all the information and can assist you with the information and bookings.
Sure, an 18-hole golf course is available at the Marsa Sports Club. Golf Clubs and trolleys may be booked with the stewards at the Club.
For horse riding bookings, please apply at the Front Office 24 hours beforehand.
Yes, The Dragonara Casino is in St. Julian’s. Transport to and from the Casino is also available.
Yes! Stay connected during your stay at AX The Victoria Hotel with our complimentary Wi-Fi.
Yes, our dedicated housekeeping team ensures that each room is refreshed daily for your utmost comfort.
Certainly. Our reception desk operates around the clock, day and night, with our staff ready to assist you with any requests or needs you may have.
Yes, our hotel is equipped with centralized air conditioning to ensure a comfortable environment for all our guests.
Certainly. For more information, please feel free to reach out or contact the front desk at any time during your stay.
Check-in and Check-out will take place at AX The Victoria Hotel as follows:
Check-in: 15:00hrs onwards
Check-out: 12:00hrs
Early check-in and late check-out are possible subject to availability on the day.
At Palazzo Capua, we provide a well-equipped kitchenette tailored to your convenience, ensuring seamless access to laundry facilities. Our amenities include a washing machine and dryer, ensuring your laundry needs are effortlessly met during your stay.
While AX Palazzo Capua is a rental property, guests still have access to all the fantastic amenities provided by AX The Victoria Hotel. From check-in to enjoying a delicious breakfast, your stay will be complemented by the full range of facilities available at AX The Victoria Hotel.
Your kitchenette with laundry facilities is equipped with essential features for your convenience, including a fridge/freezer, dishwasher, washing machine, dryer, toaster, kettle, hob, and oven. Additionally, we ensure your comfort by providing essentials such as plates, cutlery, pots, and pans.
We offer a total of 5 rooms for your stay.
Absolutely! Accessible through AX The Victoria Hotel, residents can enjoy the Victoria pool during their stay.
Certainly! The Palazzo lift will operate from ground zero to level one, providing access to the rooms for your convenience.
Palazzo Capua offers the facility of its private car park at €3.00 per day to all its guests. The car park is available 24 hours.
Yes, experienced Baby-Sitters are available to take care of your little ones. (24 hour notice is required)
Car rental facilities are available from the Front Desk. The car hire company has a fleet of different models which are available to suit your particular needs and all are fully equipped. A valid driving licence from country of origin is required. Driving is on the left hand side!
Yes, The Dragonara Casino is in St. Julian’s. Transport to and from the Casino is available.
A doctor is on call round the clock, however, a “Polyclinic” is in close proximity of the hotel and the general hospital is about 15 minutes away by car.
Yes, excursions are available to various destinations in Malta & Gozo. Our Front Office Personnel have all the information and can assist you with the information and bookings.
Orders can be done through the Front Office.
Yes, there are various types of shops in Sliema, close to the AX Palazzo Capua.
Sure, an 18-hole golf course this is available at the Marsa Sports Club. Golf Clubs and trolleys may be booked with the stewards at the Club.
If you are interested in horse riding, the receptionist will give you full details. For booking please apply at the Front Office 24 hours beforehand.
From the Front Desk we can organise taxis through a reputable firm which has fixed charges.
Voltage in guest rooms is 240V 50Hz. In the bathroom, for the electric razors only, there is one socket, 110V American and European standards.
We accept American Express, Diners, Visa and Master Card. On check in you will be requested to fill in your card details on the registration card as a means to allow access to guarantee (pre-authorisation) for direct payment and extras which might be charged to your account.
The main transport services include taxi service or public transport. Taxi services can be arranged by our Guest Relations. For more information about public transport please visit: https://www.publictransport.com.mt/
We do not offer babysitting services.
Cots are provided free of charge. Please contact our Guest Relations.
For your own safety and security kindly present your key card when collecting the room key or debiting a charge to your room account. During meals, please present your key card to the restaurant host.
Bicycles may be stored in the designated area in our parking area.
Car rental facilities are available from Guest Relations. The car hire company has a fleet of different models which are available to suit your particular needs, and all are fully equipped. A valid driving licence from country of origin is required. Driving in Malta is on the left-hand side!
Petrol stations are open 24 hours a day with automated machines. During the day, operatives are usually present.
The nearest sandy beaches are Ghajn Tuffieha and Golden Bay (approximately 15 minutes by car). Other sandy beaches include Mellieha Bay and Paradise Bay. Both beaches are situated towards the north of the island and approximately 20 minutes away by car. Frequent public transport service is also provided to these beaches.
Banks are open from Monday to Saturday. Banks are also available in the area and an ATM is situated further down from the Hotel.
Yes, the Oracle Casino is in St. Paul’s Bay, a short walk away.
A doctor is on call round the clock (against a charge); however, a healthcare centre and the general hospital are about 30 minutes away by car.
Yes, excursions are available to various destinations in Malta & Gozo. Our Guest Relations team have all the information and can assist you with the information and bookings.
Roman Catholic Church: Triq it-Turisti, Qawra
Bible Baptist Church: Triq il-Madonna tal-Gebla, Gzira
St. Andrew’s Scots and Methodist Church: South Street, Valletta
Anglican Church: Holy Trinity Church, Rudolph Street, Sliema
Buddhist Church: Zenn (Buddhist Centre), 24/4 St, Ursula Street, Valletta
Orthodox Church: Orthodox Church of St George, 83, Merchant Street, Valletta
Jewish Community, Tel: 21 386266
Evangelical Church of Germany, Old Bakery Street, Valletta
Flowers can be ordered in advance from Guest Relations from Monday to Friday.
A variety of shops are available in Qawra and Bugibba nearby.
An 18-hole golf course is available at the Marsa Sports Club. Golf Clubs and trolleys may be booked with the stewards at the Club.
If you are interested in horse riding, Guest Relations will give you full details.
For enquiries, please contact Guest Relations.
From Guest Relations we can organise taxis through a reputable firm which offers fixed charges.
For prescription medicine or more specific requirements, contact Guest Relations who will direct you to the nearest Pharmacy.
We offer tours through a third-party operator. Please enquire at the Guest Experience Desk.
No, bathroom towels may not be used at the pool. Pool towels are provided by pool attendants.
Yes, they are provided on request.
Rooms are cleaned daily. However the linen change is every 3 days
For an adults-only swimming experience, head up to Minoa Deck on level 11. And for our adventurous guests ages 13 and up, Cheeky Monkey Waters is just across the road in front of the hotel.
Wi-Fi is free of charge in all hotel rooms and areas.
Yes, all hotel rooms have a safe which is free of charge.
Yes, one may upgrade to either half-board or all-inclusive at a charge. Rates are available at Front Desk. This is subject to your length of stay.
All hotel public areas may be reached by ramp. Elevators lead to all floors and a wheelchair accessible bathroom is also available in the lobby and at Side Street/conference area.
An iron and ironing board will be provided upon request.
The hotel offers conference space for groups of 20 persons to 380 persons. Contact Front Desk for more information!
Yes, the hotel stays open all year round.
Voltage in guest rooms is 240V. In the bathroom, for electrical razors only, there are two sockets, one 220V and another 110V American and European Standards. All guest rooms are equipped with three, three-pin plugs as well as three, two-pin continental plugs.
We accept American Express, Diners Club, Visa and Master Card. On check-in you will be requested to fill in your card details on the registration card as a means to allow access to guarantee (pre-authorisation) for direct payment and extras which might be charged to your account.
Yes, we offer laundry services for an additional fee. For more information, please contact our Guest Experience team at guestexperience@axhotelsmalta.com.
You will find that in some hotels and restaurants, a service charge is included in the price. Waiters and taxi drivers expect a tip of approximately 10 to 15 percent of the bill. At AX ODYCY there is no service charge and gratuities are left to your discretion.
We do our best to accommodate early check-ins and late check-outs based on our room availability. Just check with our front desk team and we’ll see what we can arrange for you.
Yes, our hotel is equipped with centralized air conditioning to ensure a comfortable environment for all our guests.
The price includes the apartment booked on self-catering basis (no board basis), use of indoor pool and outdoor pool (seasonal), jacuzzi, and gym.
No, the price charged is per apartment per night.
Yes, Maid Service is done every 3 days, which includes emptying of bins, changing of linen and towels.
Yes fresh towels are provided upon arrival, along with bathroom amenities, including soap, shampoo and shower gel. Towels and amenities are changed during Maid Service every 3 days.
Yes, the hotel provides a laundry service at a charge.
Yes, you can get FREE WiFi access from the Reception Desk. WiFi is available in the lobby, reception areas and in all rooms.
We do not offer a free shuttle and only can arrange for a private cab, in order to book and to know the prices kindly send an email to our reservations department.
Yes, for prices please speak to our reception staff on arrival.
Check in is from 16:00 hrs
Check out is till 10:00 hrs
Later check out is possible (subject to availability).
Yes, there is a convenience store open right across the street or else a supermarket just 10 minutes away by walk. Ask at the reception desk for further details.
These are provided free of charge and can be requested either upon booking or else upon check in.
Banks are open from Monday to Saturday 08:30hrs to 12:00hrs. There is also an ATM located just 2 minutes away on foot.
For renting purposes please contact the reception desk for further information. We have also upgraded our leisure centre to accommodate bicycles in house in our bicycle room.
The Leisure Centre and facilities are to be found across the hotel entrance and include an indoor and outdoor pool, jacuzzi, spa, a squash court and gym.
Yes, we will provide you with pool towels at the Leisure Centre’s reception.
Yes, we offer Sunny Coast guests a 10% discount at our sister restaurants located just 5 minutes away on foot along the promenade: Luzzu Restaurant (Mediterranean) and Cheeky Monkey Gastropub (bar and pub food). This discount can be redeemed when showing your room key card.
Yes, against a charge of €2.00 per night per apartment.
The hotel common areas are wheelchair friendly, having ramps for easier access, lifts to all floors and a wheelchair accessible restroom available in the lobby.
Yes and will be provided upon request.
Yes and will be provided upon request.
Yes, the apartments have a fully equipped kitchenette including a fridge.
The Resort offers a Wii console upon request. There is a charge of €15.00 nightly and includes: Wii console, 2 games and a 42 inch Flat screen TV.
Yes, all apartments are equipped with centralized air conditioning and heating.
Yes, all apartments have an ironing board and the iron can be requested at the front desk.
These can be purchased from Front Desk against a charge of €3.50.
Yes, there is. The X3 and stops on a bus stop right next to the Resort.
Yes, the Resort has its own private rocky beach.
All apartments are equipped with a hair dryer.
Yes, we do. Our front desk is staffed 24/7, ensuring that our team is always available to assist you with any inquiries, requests, or needs at any time of the day or night.
Check in is at 3:00PM and check out is at 12:00PM.
We know you might like to have either an early check in or a late check out, so get in touch with our Front Desk and they will make the required arrangements. Don’t forget, subject to availability and a nominal fee may apply.
We accept American Express, Visa and Master Card. On your check in, you will be requested to fill in your card details to allow access and to guarantee pre-authorisation and of any extras you may wish for us to charge to your account. Payment of accommodation is requested upon check-in.
Breakfast is served at Grain Street daily, between 7:30 and 10:30am.
Not necessarily. Pool towels are available free of charge.
Car rental facilities are available at the Front Desk. The car hire company has a fleet of different models which are all fully equipped. A valid driving licence from a country of origin is required and don’t forget, driving here is from the left hand side!
Front Desk organises taxis through a reputable firm that has its charges fixed.
Yes, experienced and caring Baby-Sitters are available, however, 24 hour notice is required.
A doctor is on call round the clock, however if needed, Floriana Polyclinic is in close proximity of the hotel.
Simply place your order at the Front Office or pre-book through the Reservations Department and let us take care of it for you!
Yes, excursions are available to various destinations in Malta and Gozo. Our Front Office Personnel have all the information and can assist you with the information and bookings.
Sure, an 18-hole golf course is available at the Marsa Sports Club. Golf Clubs and trolleys may be booked with the stewards at the Club.
For horse riding bookings, please apply at the Front Office 24 hours beforehand.
Yes, The Dragonara Casino is in St. Julian’s. Transport to and from the Casino is also available.
Yes! Stay connected during your stay at Rosselli with our complimentary Wi-Fi.
Yes, our attentive housekeeping team refreshes each room daily, ensuring a comfortable and pleasant stay.
Yes. Feel free to adjust the temperature in your room to your preferred level of comfort. Whether you prefer warmth, coolness, dry air, or just a gentle fan breeze, the controls are all yours.
Our standard check-in time starts at 3.00pm, and check-out is at noon. If you need flexibility, just let us know, and we’ll do our best to accommodate you!
Absolutely. Our exclusive butler service is at your disposal to cater to your every need. From assisting with your luggage and arranging a city jog route to managing laundry, providing shoeshine services, and fulfilling any other special requests, our butlers are dedicated to ensuring your stay is seamless.
Certainly. For more information, please feel free to reach out or contact the front desk at any time during your stay.
Check in is at 3:00PM and check out is at 12:00PM.
Kindly note that check-in is to be done in the neighbouring hotel Rosselli – AX Privilege, situated at 167, Merchants Street and located 40 metres away from AX The Saint John.
We know you might like to have either an early check in or a late check out, so get in touch with our Front Desk and they will make the required arrangements. Don’t forget, subject to availability and a nominal fee may apply.
We accept Visa and Master Card. On your check in, you will be requested to fill in your card details to allow access and to guarantee pre-authorisation of the direct payment and of any extras you may wish for us to charge to your account.
Car rental facilities are available at the Front Desk. The car hire company has a fleet of different models which are all fully equipped. A valid driving licence from a country of origin is required and don’t forget, driving here is from the left hand side!
Front Desk organises taxis through a reputable firm that has its charges fixed.
Simply place your order at the Front Office or pre-book through the Reservations Department and let us take care of it for you!
Yes, excursions are available to various destinations in Malta and Gozo. Our Front Office Personnel have all the information and can assist you with the information and bookings.
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