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We’re here to ensure your holiday in Malta is one to remember. Let us help you enjoy your time at AX ODYCY Hotel to the full.
We’re here to ensure your holiday in Malta is one to remember.
What Are Malta’s Transport Services Like?
The main transport services include taxi service or public transport. Taxi services can be arranged by our Guest Relations. For more information about public transport please visit: https://www.publictransport.com.mt/
Are Babysitters Available?
Yes, experienced Babysitters are available to take care of your little ones. (48 hours’ notice is required).
Are Baby Cots Provided?
Cots are provided free of charge. Please contact our Guest Relations.
For your own safety and security kindly present your key card when collecting the room key or debiting a charge to your room account. During meals, please present your key card to the restaurant host.
Is There A Bicycle Storage Facility?
Bicycles may be stored at the Security Department situated at the back of the hotel.
Where Can I Hire A Car?
Car rental facilities are available from Guest Relations. The car hire company has a fleet of different models which are available to suit your particular needs, and all are fully equipped. A valid driving licence from country of origin is required. Driving in Malta is on the left-hand side!
What Time Are Petrol Stations Open Till?
Petrol stations are usually open from Monday to Friday from 07:00 until 17:00 hours and on Saturdays from 07:00 until 15:00 hours. Automatic pumps are available when closed.
Are There Any Beaches Nearby?
The nearest sandy beaches are Ghajn Tuffieha and Golden Bay (approximately 15 minutes by car). Other sandy beaches include Mellieha Bay and Paradise Bay. Both beaches are situated towards the north of the island and approximately 20 minutes away by car. Frequent public transport service is also provided to these beaches.
Are There Any Banking Facilities Nearby?
Banks are open from Monday to Saturday. Banks are also available in the area and an ATM is situated further down from the Hotel. The Hotel offers a 24-Hour foreign exchange service at the Front Desk.
I Like To Gamble Occasionally. Are There Any Casinos Nearby?
Yes, the Oracle Casino is in St. Paul’s Bay, a short walk away.
If I Need A Doctor, What Should I Do?
A doctor is on call round the clock (against a charge); however, a healthcare centre and the general hospital are about 30 minutes away by car.
I Would Like To Visit The Places Of Interest In Malta. Are Excursions Available?
Yes, excursions are available to various destinations in Malta & Gozo. Our Guest Relations team have all the information and can assist you with the information and bookings.
I Would Like To Go To A Church Service, where Should I Go?
Roman Catholic Church: Triq it-Turisti, Qawra
Bible Baptist Church: Triq il-Madonna tal-Gebla, Gzira
St. Andrew’s Scots and Methodist Church: South Street, Valletta
Anglican Church: Holy Trinity Church, Rudolph Street, Sliema
Buddhist Church: Zenn (Buddhist Centre), 24/4 St, Ursula Street, Valletta
Orthodox Church: Orthodox Church of St George, 83, Merchant Street, Valletta
Jewish Community, Tel: 21 386266
Evangelical Church of Germany, Old Bakery Street, Valletta
From Where Can I Buy Flowers?
Flowers can be ordered in advance from Guest Relations from Monday to Friday.
Are There Any Shops Near The Hotel?
A variety of shops are available in Qawra and Bugibba nearby.
How About A Game Of Golf?
An 18-hole golf course is available at the Marsa Sports Club. Golf Clubs and trolleys may be booked with the stewards at the Club.
How About Horse Riding?
If you are interested in horse riding, Guest Relations will give you full details.
Diving Centre / Water Sports (Summer Only)
For enquiries, please contact Guest Relations.
Where Can I Get A Taxi?
From Guest Relations we can organise taxis through a reputable firm which offers fixed charges.
For prescription medicine or more specific requirements, contact Guest Relations who will direct you to the nearest Pharmacy.
Can Sightseeing Tours Be Booked At The Resort?
A variety of excursions can be arranged by our Guest Relations Team.
Can One Use Bathroom Towels At The Pool?
No, bathroom towels may not be used at the pool. Pool towels are provided by pool attendants.
Are Non-Slip Mats Available in Bathrooms?
Yes, they are provided on request.
Does The Hotel Provide Housekeeping Service?
Daily housekeeping service is available. Full service including change of linen is done every 4th day from arrival day.
Is There An Adult-Only Pool In The Hotel?
Yes, the hotel has 2 adult-only pools.
Is Wi-Fi Free Of Charge?
Wi-Fi is free of charge in all hotel rooms and areas.
Are Safety Deposit Boxes Available?
Yes, all hotel rooms have a safe which is free of charge.
Can Half-Board and All-Inclusive Be Purchased Whilst At The Resort?
Yes, one may upgrade to either half-board or all-inclusive at a charge. Rates are available at Front Desk.
Is The Hotel Wheelchair Accessible?
All hotel public areas may be reached by ramp. Elevators lead to all floors and a wheelchair accessible bathroom is also available in the lobby and at Side Street/conference area.
Is An Iron & Ironing Board Provided?
An iron and ironing board will be provided upon request.
Is There A Conference Room?
The hotel offers conference space for groups of 20 persons to 380 persons. Contact Front Desk for more information!
Does The Hotel Stay Open In The Winter Months?
Yes, the hotel stays open all year round.
What’s The Voltage?
Voltage in guest rooms is 240V. In the bathroom, for electrical razors only, there are two sockets, one 220V and another 110V American and European Standards. All guest rooms are equipped with three, three-pin plugs as well as three, two-pin continental plugs.
Which Credit Cards Can I Use?
We accept American Express, Diners Club, Visa and Master Card. On check-in you will be requested to fill in your card details on the registration card as a means to allow access to guarantee (pre-authorisation) for direct payment and extras which might be charged to your account.
Are Dry Cleaning and Laundry Services Available?
Dry Cleaning and Laundry service is available from Monday to Friday. Please enquire with our Guest Relations Team.
You will find that in some hotels and restaurants, a service charge is included in the price. Waiters and taxi drivers expect a tip of approximately 10 to 15 percent of the bill. At AX ODYCY there is no service charge and gratuities are left to your discretion.