Our Pledge
to Sustainability

At AX Hotels Qawra, we are dedicated to significantly minimising our environmental footprint and seamlessly integrating sustainability into all facets of our operations. Our comprehensive Sustainability Management System not only meets but also surpasses conventional sustainability benchmarks. We are committed to continuously monitoring our environmental impact, upholding social responsibility, preserving cultural heritage, promoting sustainable growth, and safeguarding the wellbeing of both our guests and team members. This system is rigorously structured around continuous improvement and strict adherence to international standards, reflecting our unwavering commitment to sustainable development and operational excellence.

Our Pledge
to Sustainability

At AX Hotels Qawra, we are dedicated to significantly minimising our environmental footprint and seamlessly integrating sustainability into all facets of our operations. Our comprehensive Sustainability Management System not only meets but also surpasses conventional sustainability benchmarks. We are committed to continuously monitoring our environmental impact, upholding social responsibility, preserving cultural heritage, promoting sustainable growth, and safeguarding the wellbeing of both our guests and team members. This system is rigorously structured around continuous improvement and strict adherence to international standards, reflecting our unwavering commitment to sustainable development and operational excellence.

A Thoughtful Framework

Our Core Commitments

Environmental Management

Our Sustainability Management System is central to reducing our environmental impact. Through the integration of smart building management systems, we concentrate on reducing carbon emissions and enhancing energy efficiency. Additionally, we've adopted flow control technologies that have successfully halved our water usage, leading to more effective water management. We acknowledge the challenges of pollution and are committed to responsibly sourcing materials and minimising our impact on the environment. Through constant assessment and practical adjustments, we strive to improve our environmental stewardship day by day.

Social and Cultural Responsibility

Setting the stage for your success.

We actively connect with local communities by supporting cultural experiences, and organising clean-up efforts and community initiatives. We uphold fair employment practices with a strong emphasis on diversity and inclusion. Additionally, we celebrate Malta’s rich heritage through our food offerings, traditional activities, and curated souvenirs at our gift shop, allowing guests to take a piece of the island home.

Economic Sustainability

By prioritising local suppliers and adopting deliveries efficient practices, we enhance the local economy and minimise our environmental footprint. This commitment to local sourcing and energy conservation not only supports economic growth but also reduces our resource usage, contributing to local sustainable development.

Quality Assurance

We are committed to elevating guest experiences by actively seeking feedback, investing in staff development, and upholding the highest service standards.

Health, Safety, and Risk Management

We place the safety of our guests and employees at the forefront by conducting regular risk assessments, and audits and by conducting regular training and drills for employees. Our commitment to maintaining a secure environment, ensures preparedness and resilience across all operations.

Environmental Management

Our Sustainability Management System is central to reducing our environmental impact. Through the integration of smart building management systems, we concentrate on reducing carbon emissions and enhancing energy efficiency. Additionally, we’ve adopted flow control technologies that have successfully halved our water usage, leading to more effective water management. We acknowledge the challenges of pollution and are committed to responsibly sourcing materials and minimising our impact on the environment. Through constant assessment and practical adjustments, we strive to improve our environmental stewardship day by day.

Social and Cultural Responsibility

We actively connect with local communities by supporting cultural experiences, and organising clean-up efforts and community initiatives. We uphold fair employment practices with a strong emphasis on diversity and inclusion. Additionally, we celebrate Malta’s rich heritage through our food offerings, traditional activities, and curated souvenirs at our gift shop, allowing guests to take a piece of the island home.

Economic Sustainability

By prioritising local suppliers and adopting deliveries efficient practices, we enhance the local economy and minimise our environmental footprint. This commitment to local sourcing and energy conservation not only supports economic growth but also reduces our resource usage, contributing to local sustainable development.

Quality Assurance

We are committed to elevating guest experiences by actively seeking feedback, investing in staff development, and upholding the highest service standards.

Health, Safety, and Risk Management

We place the safety of our guests and employees at the forefront by conducting regular risk assessments, and audits and by conducting regular training and drills for employees. Our commitment to maintaining a secure environment, ensures preparedness and resilience across all operations.

Driving Positive Change

Our Actions

Thanks to these initiatives, our carbon footprint at AX Hotels Qawra is 5.81kg Co2e per guest per night, well below the industry average. We are committed to creating a more sustainable future alongside our employees, guests, and partners. Our ongoing efforts include annual CSR activities, continuous sustainability practices improvements, and diligent environmental impact monitoring.

Be a part of the change and help us make a positive impact on the planet during your stay at AX Hotels Qawra!

Environment Actions

AX Qawra Hotels

Objective	Actions	Targeted Results (Yearly)
Eliminate single-use guest bathroom amenities	Installed refillable dispensers of body and hair products in hotel bathrooms	Yearly reduction of 56,167 Body Lotion plastic containers 312,883 Shampoo plastic containers 312,800 Shower Gel plastic containers 155,667 Handwash Total of 837,500 Plastic Containers
Reducing the composition of individually packed yoghurts (imported) by increasing the use of local products in bulk packaging	Individual products will be replaced with the same product purchased in 10-litre buckets and served in containers	Yearly reduction of 3,493,652 Plastic Yoghurt Tubs 57,545 Plastic Containers
A waste management policy	Introduced waste separation: Mixed Waste Mixed Recyclables Organic	We target to separate all recyclable waste 100%
Single-use laundry bag	Replace plastic laundry bags with durable, reusable, eco-friendly non-woven bags made from biodegradable and recyclable renewable resources.	Yearly replacement of 22,400 plastic laundry bags
Purchasing policy	Promoting fair trade, sustainable practices, local purchasing	18% of purchases
Wildlife Conservation	Our Turtle Tides initiative, launched in 2024 in partnership with Nature Trust, actively involves our hotel staff and guests in protecting Malta's local loggerhead turtles. By volunteering as nest guardians on our beaches, we directly contribute to the conservation of our local fauna and ecosystems, demonstrating our commitment to giving back to nature and the community.	100 hrs of Nest Guarding
Environmental Stewardship	We advise guest to safeguard local heritage, and flora and fauna during their sightseeing. We also engage in community initiatives such as Tree Planting in Qawra, and clean-ups along the coast.	We target to encourage our guests to respect and protect Malta’s local heritage, as well as its native flora and fauna, throughout their sightseeing experiences.
Water Conservation Policy	Water wastage risk management in place.	We target to reduce water by 5% each year
Promoting going paperless	Guests may check in seamlessly via reception-based computers, tablets, or our self-service check-in stations. To enhance the guest experience, we introduced a digital Guest Directory at the end of 2024. This platform provides instant access to hotel information and factsheets through a QR code conveniently available at Reception.	We target to reduce the use of paper by 10% and since December 2024, over 10,000 mobile users have scanned the digital Guest Directory

Social Actions

AX Qawra Hotels

Objective	Actions	Targeted Results (Yearly)
Enhance community engagement and support	We engage in initiatives such as volunteering at the Soup Kitchen, helping out with Sports Day at our sister care home, Simblija in Naxxar, and we organise a yearly food drive for the Food Bank	Through these efforts, we aim to reflect our ongoing commitment to social well-being and community engagement.
Community support	We sponsor local sports teams and provide our facilities to sport organisations that promote health and wellness in the community, strengthening our community relations.	We aim to continually promote health, wellness, and active lifestyles within the community, thereby reinforcing our commitment to social engagement and community development.
Increased employee motivation and recognition	Quarterly Awards: employees recognised for their efforts throughout the quarter Monthly Birthday Meet-Ups: to celebrate those celebrating their birthday that month, socialise and hand out the company birthday voucher Let's Talk initiative: monthly lunch with selected employees to discuss the topic of the month	To recognise and reward high-performing employees, fostering a culture of appreciation, motivation, and continuous improvement, and to facilitate open dialogue between staff and leadership

Governance Actions

AX Qawra Hotels

Objective	Actions	Targeted Results (Yearly)
Ethical business practices	Ensured integrity and accountability through transparent financial reporting and fair labour practices	Upheld the highest ethical standards
Involving guests in participation	Actively engaging guests in sustainability efforts by providing information on eco-friendly practices	Encourage participation in green initiatives inspiring sustainable practices

Cultural Actions

AX Qawra Hotels

Objective	Actions	Targeted Results (Yearly)
Tours & traditions	Promoting local heritage sites through our digital guest directory QR code, while also organising dedicated tours in-house during specific seasons; e.g. Visiting the Live Crib at Ghajnsielem, Gozo and visiting a village to see Kristu L-Irxoxt on Easter Sunday	We aim to provide immersive, culturally enriching experiences that go beyond conventional tourism
Promoting local suppliers and products	The gift shop sells local delicacies and products from brands such as; Maduma, Chocolate District, Stephanie Borg, Mvintage.	Promote Maltese craftsmanship and heritage to both local and international guests. Offer authentic, high-quality souvenirs that reflect the island’s culture and artistry.

Environment Actions

AX Qawra Hotels

Eliminate single-use guest bathroom amenities

Actions

Installed refillable dispensers of body and hair products in hotel bathrooms

Targeted Results (Yearly)

Yearly reduction of:
- 56,167 Body Lotion plastic containers
- 312,883 Shampoo plastic containers
- 312,800 Shower Gel plastic containers
- 155,667 Handwash
- Total of 837,500 Plastic Containers

Reducing the composition of individually packed yoghurts (imported) by increasing the use of local products in bulk packaging

Actions

Individual products will be replaced with the same product purchased in 10-litre buckets and served in containers.

Targeted Results (Yearly)

Yearly reduction of:
- 3,493,652 Plastic Yoghurt Tubs
- 57,545 Plastic Containers

A waste management policy

Actions

Introduced waste separation:
- Mixed Waste
- Mixed Recyclables
- Organic

Targeted Results (Yearly)

We target to separate all recyclable waste 100%

Single-use laundry bag

Actions

Replace plastic laundry bags with durable, reusable, eco-friendly non-woven bags made from biodegradable and recyclable renewable resources.

Targeted Results (Yearly)

Yearly replacement of 22,400 plastic laundry bags.

Purchasing policy

Actions

Promoting fair trade, sustainable practices, local purchasing

Targeted Results (Yearly)

18% of purchases

Wildlife Conservation

Actions

Our Turtle Tides initiative, launched in 2024 in partnership with Nature Trust, actively involves our hotel staff and guests in protecting Malta's local loggerhead turtles. By volunteering as nest guardians on our beaches, we directly contribute to the conservation of our local fauna and ecosystems, demonstrating our commitment to giving back to nature and the community.

Targeted Results (Yearly)

100 hrs of Nest Guarding

Environmental Stewardship

Actions

We advise guest to safeguard local heritage, and flora and fauna during their sightseeing. We also engage in community initiatives such as Tree Planting in Qawra, and clean-ups along the coast.

Targeted Results (Yearly)

We target to encourage our guests to respect and protect Malta’s local heritage, as well as its native flora and fauna, throughout their sightseeing experiences

Water Conservation Policy

Actions

Water wastage risk management in place.

Targeted Results (Yearly)

We target to reduce water by 5% each year

Promoting going paperless

Actions

Guests may check in seamlessly via reception-based computers, tablets, or our self-service check-in stations. To enhance the guest experience, we introduced a digital Guest Directory at the end of 2024. This platform provides instant access to hotel information and factsheets through a QR code conveniently available at Reception.

Targeted Results (Yearly)

We target to reduce the use of paper by 10% and since December 2024, over 10,000 mobile users have scanned the digital Guest Directory

Social Actions

AX Qawra Hotels

Enhance community engagement and support

Actions

We engage in initiatives such as volunteering at the Soup Kitchen, helping out with Sports Day at our sister care home, Simblija in Naxxar, and we organise a yearly food drive for the Food Bank

Targeted Results (Yearly)

Through these efforts, we aim to reflect our ongoing commitment to social well-being and community engagement.

Community support

Actions

We sponsor local sports teams and provide our facilities to sport organisations that promote health and wellness in the community, strengthening our community relations.

Targeted Results (Yearly)

We aim to continually promote health, wellness, and active lifestyles within the community, thereby reinforcing our commitment to social engagement and community development.

Increased employee motivation and recognition

Actions

Quarterly Awards: employees recognised for their efforts throughout the quarter
Monthly Birthday Meet-Ups: to celebrate those celebrating their birthday that month, socialise and hand out the company birthday voucher
Let's Talk initiative: monthly lunch with selected employees to discuss the topic of the month

Targeted Results (Yearly)

To recognise and reward high-performing employees, fostering a culture of appreciation, motivation, and continuous improvement, and to facilitate open dialogue between staff and leadership

Governance Actions

AX Qawra Hotels

Ethical business practices

Actions

Ensured integrity and accountability through transparent financial reporting and fair labour practices

Targeted Results (Yearly)

Upheld the highest ethical standards

Involving guests in participation

Actions

Actively engaging guests in sustainability efforts by providing information on eco-friendly practices

Targeted Results (Yearly)

Encourage participation in green initiatives inspiring sustainable practices

Cultural Actions

AX Qawra Hotels

Tours & traditions

Actions

Promoting local heritage sites through our digital guest directory QR code, while also organising dedicated tours in-house during specific seasons; e.g. Visiting the Live Crib at Ghajnsielem, Gozo and visiting a village to see Kristu L-Irxoxt on Easter Sunday

Targeted Results (Yearly)

We aim to provide immersive, culturally enriching experiences that go beyond conventional tourism

Promoting local suppliers and products

Actions

The gift shop sells local delicacies and products from brands such as; Maduma, Chocolate District, Stephanie Borg, Mvintage.

Targeted Results (Yearly)

Promote Maltese craftsmanship and heritage to both local and international guests.
Offer authentic, high-quality souvenirs that reflect the island’s culture and artistry.

Guidelines for

Visiting Natural Sites

Purpose: Our guidelines promote responsible tourism to protect natural environments, wildlife, and cultural heritage while encouraging sustainable tourism practices.

Applicable to: All visitors, tour operators, guides, and staff visiting or managing natural sites influenced by AX Hotels.

Our guidelines are reviewed yearly to reflect the latest in sustainable tourism and conservation practices. By following these guidelines, we aim to protect natural sites, support conservation, and offer a more enriching experience for all visitors.

Key Principles


Respect Nature Leave no trace: Dispose of waste properly. Respect the natural surroundings and cultural heritage.	Wildlife Protection Maintain a safe distance from all wildlife. Don’t feed or disturb wildlife.	Sustainable Practices Use eco-friendly transportation and products. Minimize the use of single-use plastics.

Visitor Guidelines


Before Your Visit Understand site rules and prepare with the right supplies.	During Your Visit Stick to paths to protect the environment and follow directional signage. Don’t disturb plants, rocks, or other natural features.	Wildlife Interaction Observe from a distance without disturbing them. Avoid loud noises and do not attempt to attract wildlife.
Waste Management Carry out all waste, including organic material. Use biodegradable products when possible.	Cultural Sensitivity Respect local customs and avoid restricted or sacred areas.

Tour Operator & Guide Guidelines


Education Inform visitors about the site's importance and conservation efforts.	Group Management Limit group sizes for minimal environmental impact. Ensure all members follow the guidelines.	Emergency Preparedness Have a clear emergency plan and trained guides.

Compliance & Monitoring


Enforcement Site authorities and operators will monitor behaviour and enforce these guidelines.	Improvement Regular reviews ensure continuous improvement.

Guidelines for

Visiting Natural Sites

Purpose: Our guidelines promote responsible tourism to protect natural environments, wildlife, and cultural heritage while encouraging sustainable tourism practices.

Applicable to: All visitors, tour operators, guides, and staff visiting or managing natural sites influenced by AX Hotels.

Our guidelines are reviewed yearly to reflect the latest in sustainable tourism and conservation practices. By following these guidelines, we aim to protect natural sites, support conservation, and offer a more enriching experience for all visitors.

Key Principles

Respect Nature

Leave no trace: Dispose of waste properly.
Respect the natural surroundings and cultural heritage.

Wildlife Protection

Maintain a safe distance from all wildlife.
Don’t feed or disturb wildlife.

Sustainable Practices

Use eco-friendly transportation and products.
Minimize the use of single-use plastics.

Visitor Guidelines

Before Your Visit

Understand site rules and prepare with the right supplies.

During Your Visit

Stick to paths to protect the environment and follow directional signage.
Don’t disturb plants, rocks, or other natural features.

Wildlife Interaction

Observe from a distance without disturbing them.
Avoid loud noises and do not attempt to attract wildlife.

Waste Management

Carry out all waste, including organic material.
Use biodegradable products when possible.

Cultural Sensitivity

Respect local customs and avoid restricted or sacred areas.

Tour Operator & Guide Guidelines

Education

Inform visitors about the site's importance and conservation efforts.

Group Management

Limit group sizes for minimal environmental impact.
Ensure all members follow the guidelines.

Emergency Preparedness

Have a clear emergency plan and trained guides.

Compliance & Monitoring

Enforcement

Site authorities and operators will monitor behaviour and enforce these guidelines.

Improvement

Regular reviews ensure continuous improvement.

We are Listening

Get in touch with your observations and suggestions, by sending us an email.
We would love to hear from you.

We are Listening

Get in touch with your observations and suggestions, by sending us an email.
We would love to hear from you.

Our Pledge
to Sustainability

Our Pledge
to Sustainability

A Thoughtful Framework

Our Core Commitments

Environmental Management

Social and Cultural Responsibility

Economic Sustainability

Quality Assurance

Health, Safety, and Risk Management

Driving Positive Change

Our Actions

Environment Actions

Social Actions

Governance Actions

Cultural Actions

Environment Actions

Social Actions

Governance Actions

Cultural Actions

Guidelines for

Visiting Natural Sites

Key Principles

Visitor Guidelines

Tour Operator & Guide Guidelines

Compliance & Monitoring

Guidelines for

Visiting Natural Sites

Key Principles

Visitor Guidelines

Tour Operator & Guide Guidelines

Compliance & Monitoring

We are Listening

We are Listening

“Preserving our planet
for future generations”

The ultimate seafront
escape in Malta.

Our Pledge to Sustainability

Our Pledge to Sustainability

A Thoughtful Framework

Our Core Commitments

Environmental Management

Social and Cultural Responsibility

Economic Sustainability

Quality Assurance

Health, Safety, and Risk Management

Driving Positive Change

Our Actions

Environment Actions

Social Actions

Governance Actions

Cultural Actions

Environment Actions

Social Actions

Governance Actions

Cultural Actions

Guidelines for

Visiting Natural Sites

Key Principles

Visitor Guidelines

Tour Operator & Guide Guidelines

Compliance & Monitoring

Guidelines for

Visiting Natural Sites

Key Principles

Visitor Guidelines

Tour Operator & Guide Guidelines

Compliance & Monitoring

We are Listening

We are Listening

“Preserving our planet for future generations”

The ultimate seafront escape in Malta.

Our Pledge
to Sustainability

Our Pledge
to Sustainability

“Preserving our planet
for future generations”

The ultimate seafront
escape in Malta.