Help

Check in is at 3:00PM and check out is at 12:00PM.

We know you might like to have either an early check in or a late check out, so get in touch with our Front Desk and they will make the required arrangements. Don’t forget, subject to availability and a nominal fee may apply.

The hotel offers the facility of its own private car park against a daily charge. The car park is available 24 hours.

Yes, experienced and caring Baby-Sitters are available, however, 24hour notice is required.

Car rental facilities are available at the Front Desk. The car hire company has a fleet of different models which are all fully equipped. A valid driving licence from a country of origin is required and don’t forget, driving here is from the left hand side!

A doctor is on call round the clock, however if needed, St James Hospital is just around the corner and Gzira Polyclinic is in close proximity of the hotel.

Yes, excursions are available to various destinations in Malta and Gozo. Our Front Office Personnel have all the information and can assist you with the information and bookings.

Front Desk organises taxis through a reputable firm that has its charges fixed.

Absolutely. No matter the time, day or night, our reception is always open, and our staff is ready to assist you with any of your needs.

Yes, our dedicated housekeeping team ensures that each room is refreshed daily for your utmost comfort.

Yes, pool towels are available free of charge.

We accept American Express, Diners, Visa and Master Card. On your check in, you will be requested to fill in your card details to allow access and to guarantee pre-authorization of the direct payment and of any extras you may wish for us to charge to your account.

Yes! Stay connected during your stay at AX The Victoria Hotel with our complimentary Wi-Fi.

Breakfast is served from 7:00 AM to 10:30AM at The Copperfield’s Restaurant.

Dinner is served at The Copperfield’s Restaurant between 6:30PM and 9:30PM.

Both Breakfast and Dinner are served at the Buffet counter.

Room Service is also available on request.

Simply place your order at the Front Office or pre-book through the Reservations Department and let us take care of it for you!

Sure, an 18-hole golf course is available at the Marsa Sports Club. Golf Clubs and trolleys may be booked with the stewards at the Club.

• Free Cancellation: Book your stay with peace of mind. You can cancel free of charge within the property’s cancellation policy. Payment is made on arrival, but a credit card is required to secure your booking.
• Non-Refundable: This option requires full payment at the time of booking. Cancellations or changes are not refunded. The advantage is that it comes at a lower rate compared to the free cancellation option.