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Have a query? We’re here to provide support and answers to any questions you may have. Get in touch!
We’re here to provide support and answers to any questions you may have.
What does the apartment price include?
The price includes the apartment booked on self-catering basis (no board basis), use of indoor pool and outdoor pool (seasonal), jacuzzi, and gym.
Is the price charged per person per night?
No, the price charged is per apartment per night.
Does the Resort provide Maid Service?
Yes, Maid Service is done every 3 days, which includes emptying of bins, changing of linen and towels.
Are towels provided?
Yes fresh towels are provided upon arrival, along with bathroom amenities, including soap, shower caps, shampoo and shower gel. Towels and amenities are changed during Maid Service every 3 days.
Does the Resort provide Laundry services?
Yes, the hotel provides a laundry service at a charge.
Is Wifi free of charge?
Yes, you can get FREE WiFi access from the Reception Desk. WiFi is available in the lobby, reception areas and in all rooms.
Do you offer a shuttle service from the airport?
Yes, at a charge. For prices please contact the reservations department.
Do you offer car hire service?
Yes, for prices please speak to our reception staff on arrival.
What time is check in and check out?
Check in is from 16:00 hrs
Check out is till 10:00 hrs
Later check out is possible (subject to availability).
Is there a supermarket / mini-market near by?
Yes, there is a convenience store open right across the street or else a supermarket just 10 minutes away by walk. Ask at the reception desk for further details.
Are Baby beds / Cots / Highchairs available?
These are provided free of charge and can be requested either upon booking or else upon check in.
Are there any Banking Facilities in close proximity of the Resort?
Banks are open from Monday to Saturday 08:30hrs to 12:00hrs. There is also an ATM located just 2 minutes away on foot.
Is renting of Bicycles possible?
For renting purposes please contact the reception desk for further information. We have also upgraded our leisure centre to accommodate bicycles in house in our bicycle room.
Where are the Leisure Centre and Facilities, and what do these consist of?
The Leisure Centre and facilities are to be found across the hotel entrance and include an indoor and outdoor pool, jacuzzi, spa, a squash court and gym.
Are pool towels available at the pool?
Yes, we will provide you with pool towels at the Leisure Centre’s reception.
Are there any restaurants in the vicinity to dine at?
Yes, we offer Sunny Coast guests a 10% discount at our sister restaurants located just 5 minutes away on foot along the promenade: Luzzu Restaurant (Mediterranean) and Cheeky Monkey Gastropub (bar and pub food). This discount can be redeemed when showing your room key card.
Are Safety Deposit Boxes available?
Yes, against a charge of €2.00 per day per apartment.
Is the Hotel Wheelchair accessible?
The hotel common areas are wheelchair friendly, having ramps for easier access, lifts to all floors and a wheelchair accessible restroom available in the lobby.
Are non-slip bath mats available?
Yes and will be provided upon request.
Are Microwaves available?
Yes and will be provided upon request.
Does the apartment have a fridge?
Yes, the apartments have a fully equipped kitchenette including a fridge.
Do you have Games that can be used in the apartment?
The Resort offers a Wii console upon request. There is a charge of €15.00 nightly and includes: Wii console, 2 games and a 42 inch Flat screen TV.
Are the apartments fully air conditioned/heated?
Yes, all apartments are equipped with centralized air conditioning and heating.
Is an iron board provided?
Yes, all apartments have an ironing board and the iron can be requested at the front desk.
If I forget to pack an Adapter, will you have one I can make use of?
These can be purchased from Front Desk against a charge of €3.50.
Is there a bus which takes me from the airport to The Sunny Coast Resort?
Yes, there is. The X3 and stops on a bus stop right next to the Resort.