AX The Palace Malta | Luxury 5-Star Hotel with Parking | Sliema
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Count on dedicated support from your
first contact with us through the final farewell.

Count on support from your first contact with us through the final farewell.

What are the Check-in/Check-out times?

Check-in: 15:00hrs onwards
Check-out: 12:00hrs

Early check-in and late check-out is possible subject to availability on the day.

Do you offer In-room Guest Laundry service?

The hotel offers two services; normal service will be returned within 2-3 working days, whilst express service is delivered on the same day. Laundry is to be handed over to the front desk or housekeeping staff before 8am.

Do you provide Parking facilities?

The hotel offers the facility of its own private car park against a daily charge. The car park is available 24 hours.

How far is AX The Palace from Major attractions?

  • 300 Meters – 5 minutes walk to Sliema Centre and the sea front
  • 600 Meters – 10 minutes walk to the nearest Automated Teller Machine
  • 01.1 Kilometres – 17 minutes walk to the nearest diving school
  • 02.9 Kilometres – 10 minutes drive to the Casino in St. Julian’s
  • 05.1 Kilometres – 30 minutes drive to the Royal Malta Golf & Sports Club
  • 06.1 Kilometres – 15 minutes drive to Malta’s capital city, Valletta
  • 10.8 Kilometres – 30 minutes drive to Malta International Airport
  • 11.7 Kilometres – 30 minutes drive to the Mdina, the silent city
  • 19.3 Kilometres – 40 minutes drive to Malta’s large sandy beaches in the North

Are Baby-Sitters available?

Yes, experienced Baby-Sitters are available to take care of your little ones. (48 hour notice is required)

Where can I hire a car?

Car rental facilities are available from the Front Desk. The car hire company has a fleet of different models which are available to suit your particular needs and all are fully equipped. A valid driving licence from country of origin is required. Driving is on the left hand side!

If I need a doctor what should I do?

A doctor is on call round the clock, however if needed, St James Hospital is just around the corner and Gzira Polyclinic is in close proximity of the hotel.

I would like to visit the places of interest in Malta. Are Excursions available?

Yes excursions are available to various destinations in Malta & Gozo. Our Front Office Personnel have all the information and can assist you with the information and bookings.

Where can I get a Taxi?

From the Front Desk we can organise taxis through a reputable firm which has fixed charges.

Do you have air conditioning at the hotel?

Yes, our hotel is equipped with centralized air conditioning to ensure a comfortable environment for all our guests.

Is your reception desk open around the clock?

Absolutely. No matter the time, day or night, our reception is always open, and our staff is ready to assist you with any of your needs.

Do you offer housekeeping services for the rooms?

Yes, our dedicated housekeeping team ensures that each room is refreshed daily for your utmost comfort.

Are Pool Towels available?

Yes, pool towels are available free of charge.

Credit Cards

We accept American Express, Maestro, Visa and Master Card. On check in you will be requested to fill in your card details on the registration card as a means to allow access to guarantee (pre-authorisation) for direct payment and extras which might be charged to your account.

Do you have Wi-Fi?

Yes! Stay connected during your stay at AX The Palace with our complimentary Wi-Fi.

Is room service available?

Certainly. For more information, please feel free to reach out or contact the front desk at any time during your stay.

What’s the difference between Free Cancellation and Non-Refundable?

  • Free Cancellation: Book your stay with peace of mind. You can cancel free of charge within the property’s cancellation policy. Payment is made on arrival, but a credit card is required to secure your booking.
  • Non-Refundable: This option requires full payment at the time of booking. Cancellations or changes are not refunded. The advantage is that it comes at a lower rate compared to the free cancellation option.

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